It has a 4.3 rating on Trustpilot based on nearly 8,000 reviews, which is considered excellent. The company has been accredited by the Better Business Bureau since 2012 and has a B rating. Their most comprehensive offering, designed for established businesses needing full-service support. There are errors on the tax return naturally as it was completed without appropriate process or controls. During the sales call we were promised thier tax advisors who were IRS enrolled agents could screen share, could speak to the IRS for us, and give us tax advise , complaince and planning .
Additional Information
- As a matter of policy, BBB does not endorse any product, service or business.
- Having access to accountants that know their stuff when I have questions.
- Still, we’re sorry that you’ve been let down by the company – this kind of situation shouldn’t happen.
- I called customer service to complain and requested a refund, explaining what happened with the initial training.
- It’s also worth considering asking for partial or full reimbursement of fees paid if you have documented proof of negligence or errors made by 1-800Accountant.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Brandon Nelson was very helpful – he answered all my questions and gave me very helpful information. She made me feel like she was there for me and my business and not just for my money.She sounded very genuine and polite. What made https://www.hivedata.com/what-does-an-accountant-do-key-duties-roles-and/ the experience great was them reaching out to first and second them laying out all the costs and details that their services can provide. Elizabeth helped me understand everything I needed to know and answered all my questions.
Integrations and extra services
This user-friendly online accounting service, also available for Android and iOS, is designed for solopreneurs and small businesses who want to stay worry-free from IRS audits and missed tax https://www.bookstime.com/ filing deadlines. The 1-800Accountant platform features an intuitive design with user-friendly interfaces, though some clients note the software is less user-friendly than advertised. The platform provides helpful step-by-step guidance throughout the business formation and accounting processes.
HIGHLY DONT RECOMMEND
It made me feel confident that 1800accountant reviews I was going to be taken care of. The person I spoke to was very knowledgeable and every question I had he answered thoroughly. I left feeling like I knew what to expect and how to process my next steps. App constantly glitches, doesn’t “automatically” track miles like they claim. These guys are a scam, they will waste your time and overcharge you for something you can do with turbo tax or H&R Block!
- The responsive web application works well across devices, with the mobile apps providing convenient access to key features including document upload, financial tracking, and communication with your accountant.
- The company is working with our business as this is a new process for us.
- A member of our team will follow up with you directly to address these concerns and work toward a resolution that reflects the professional service you expected.
- Normally, with this much info, I would try to wrap up the company section, but there’s more to say.
- Karen was incredibly knowledgeable, friendly, and answered every single question and more!
We picked ala carte services we needed and then transitioned from QuickBooks to their ClientBooks platform. The syncing of our financial accounts and uploading cash receipts makes our contribution super easy. Two months later, the investment of time and money paid off in a huge way.
- During the sales call we were promised thier tax advisors who were IRS enrolled agents could screen share, could speak to the IRS for us, and give us tax advise , complaince and planning .
- Two months later, the investment of time and money paid off in a huge way.
- For bookkeeping, their certified US-based accountants handle the tedious back-office work, accurately categorizing transactions and reconciling accounts.
- Every client receives a dedicated accountant who becomes familiar with their business’s specific needs and challenges.
- Law firm bookkeeping is the day-to-day recording of your financial transactions.
- On the flip side, ZenBusiness caught my attention with its straightforward offerings and transparent registered agent service.
